FAQ

Frequently asked questions and their corresponding answers:

1. Do I need any special software on my cell phone?

No, it is also possible to directly call our transmission server Learn more

2. What kind of cell phones support gooberCall software?

3. How do various gooberCall versions differ?
Windows Mobile version

gooberCall integrates automatically into the address book. After set-up an entry named "gooberCall" will be added to it's context menu (printscreen-link). You start the call hereby.
According to this you won't have to start any software - just set it up once!

Symbian version

After set-up you will find gooberCall at "Applications". To save money start the software and initiate the call.
The software has direct access to your address book. Handling will stay unmodified.

Java version

The software sets up at applications or games. When starting for the first time, the software imports your address book. Afterwards, you can easily make favorable phone calls out of the gooberCall application.

4. What are my actually incurring costs?

There are two types of costs that (may) incur when using gooberCall.

  1. You will place a landline connection to our server – this is the number that you (or the software) will dial before entering the actual destination phone number. This call will be charged by your operator as a regular landline call – costs will depend on your cell phone contract.
  2. You will be transmitted to your destination phone number. This connection will charge your gooberCall credit according to our price plans.

Example for a 10-minutes phone call from Germany to the USA:

  1. A landline call costs 10 cents/minute:
    10 minutes x 10 cent/minute (charge via operator)
    10 minutes x 2,9 cent/minute = 29 Cent (charge via gooberCall account)
    Total costs: 1,29 €
  2. You have a flatrate into German landline 10 minutes x 0 cent/minute = 0 cent (no charge because of flatrate)
    10 minutes x 2,9 cent/minute = 29 Cent (charge via gooberCall account)
    Total costs: 29 cent
  3. See also Save Money

5. I have a gooberCall account and want to register my cell phone number. But this number is already registered!

You have already used the gooberCall service with this cell phone without assigning it's phone number to your gooberCall account.According to this an anonymous account had been created and this number had been assigned to it . Please contact goober-Support support@goobernetworks.com via E-Mail or via goober-Messenger at ID 10112.

6. I travel a lot abroad. Does the software recognize my current location and choose the fitting point of access, automatically?

No. There is a pulldown-menu with local access numbers within the gooberCall software at menu- access number. You can select the countries access numbers there.

7. I want to use gooberCall with several cell phones/numbers. Do I have to configure several accounts to do this?

No. You can assign as many cell phone numbers as you would like to your gooberCall account. All costs will be set off this credit.

8: Can I save roaming-costs with gooberCall?

No, not directly. Therefore we offer our Callback service www.youcall.com . Basically, an incoming call on your cell phone abroad Europe will be 28 cents, but an outgoing will be 58 cent! So www.youcall.com you can save more money.

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